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All about Information Technology Infrastructure Library

IT or information technology, is basically recognized as the subset of ICT, which stands for information and communication technology, and IT is defined as the application of the most popular modern device called as computer, to retrieve, manipulate, study, transmit and store any various information or data, that can be used as a concept of a business or any other enterprises. Information technology is not only focusing on the computers, but it also circumscribe the other technologies that can spread and distribute any information, like cellular phones, television, and telephones, and there are a lot of different industries that IT is associated with, and that includes internet, e-commerce, semiconductors, computer software, computer hardware, electronics, and telecom equipment. Information technology service management or ITSM, is basically referring to the entire set of activities that are being performed by an organization to control, deliver, plan, operate and design the different services of IT that they offer to their customers or clients, and this certain set of activities are being directed with the organized and structured processes, supporting procedures, and policies.

ITIL, which stands for information technology infrastructure library, is defined as a set of practices for ITSM, and these practices are focusing on the alignment of the IT services which are deeply needed by the business and any other enterprises. There are basically five series of core volumes for information technology infrastructure library, and each of these series are covering the different lifecycle stage of ITSM and it defines the various procedures, tasks, processes and checklists that can be applied by a specific organization by maintaining a minimum level of competency, delivering value of the organization, and establishing integration with the organization’s strategy, even if the ITIL is not specifically designed for an organization. Each of the five volumes of ITIL have their own specific titles, namely the ITIL service transition, ITIL service operation, ITIL continual service improvement, ITIL service strategy, and ITIL service design. Information technology infrastructure technology is being used by an organization to perform compliance and know the measurement of the improvement of the said organization, due to the reason that ITIL allows the organization to establish and produce a so-called baseline that can help in planning, implementing and measuring the elements that an organization can benefit. ITIL is offering a modular approach to each candidate and participant, in which they can obtain an assigned credit value, and upon completion of the modules, they will gain a set of rewards, such as a certification and a number of credits. The individuals who wants to learn more about ITIL and plans to do online training, can find out more about this from the WOM or word of mouth of the people who are familiar with ITIL, or through the use of the internet.

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